Help Center — Z Image Turbo

In-App SupportOpen Settings → Help & Feedback to submit support tickets and track responses directly.

1. Contact Support

Send a clear description of the issue, reproduction steps, and screenshots if available. Never share passwords, session tokens, or private keys.

In-App: Go to Settings → Help & Feedback to create a ticket and follow up on responses.
Via Email: [email protected]

2. How to get more Energy?

You can watch rewarded video ads to earn Energy, or check in daily and complete achievements in the Missions tab.

3. How long are images stored?

Generated images are retained for up to 30 days on our servers. Tap Download to save them permanently to your device photo gallery.

4. Tracking Support Tickets

The in-app support center organizes tickets by issue type: image generation, energy wallet, community, bug report, or feature suggestion. You can send replies, attach photos, and resolve tickets directly.